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Home
Reclaim Vehicle
- Locate My Vehicle
Locations
Property Managers
Contact

Attention

We are committed to swiftly and effectively addressing any valid claims that arise from our investigations. Our track record demonstrates our ability to resolve legitimate claims with efficiency and diligence. We encourage you to exercise discretion and sound judgment when considering filing a claim. Claims lacking merit will be promptly dismissed and may not receive any response. Rest assured, we prioritize fair and timely resolutions for all inquiries. Please understand the claims process does not guarantee an immediate response and may take processing time of up to six weeks.

Complaint Form

"*" indicates required fields

What is the nature of your complaint?*

Appeal Request

Questions Form

Damage Claim

Tow Invoice Number*

Upload Copy of Invoice/Receipt*

Max. file size: 512 MB.

This can be found on an email that you received from [email protected]. It will show all relevant information, including invoice #, vehicle information and towing information.

Name*

First Last

Email*

Phone Number*

Address*

Street Address City State / Province / Region ZIP / Postal Code

Are you the titled owner of the vehicle?*

Yes

If no, what is the name of the titled owner of the vehicle?*

Are you the only driver of the vehicle?*

Yes

Have we towed your vehicle more than once?*

Yes

Was a parking permit issued for the vehicle for which you are contesting the tow?*

Yes

Could you please confirm whether you are a legal lease holding resident of the property from

Why was your vehicle towed?*

No permit

Not in a marked stall

Fire Lane

Handicap Parking

Red Zone

Timed Parking

Abandoned

Current tags not displayed

Other

Was the vehicle removed from a reserved space?*

Yes

Were you visiting a legal lease holding resident at a multi-family property when your vehicle was towed? If yes, please provide their name.*

Yes

Name of lease holder*

Were you the person to park the vehicle prior to towing?*

Yes

Are you a law enforcement officer?*

Yes

Are you an attorney or legal professional?*

Yes

Question*

Upload all supporting documentation substantiating your claim.*

Max. file size: 512 MB.

ex. evidence/proof of wrong doing

Additional documentaion

Max. file size: 512 MB.

Additional documentaion

Max. file size: 512 MB.

Additional documentaion

Max. file size: 512 MB.

Additional documentaion

Max. file size: 512 MB.

Additional documentaion

Max. file size: 512 MB.

The vehicle associated with the Invoice # listed above was removed from:*

Apartment Complex

Home Owners Association

Industrial Park

Condo Unit Association

Shopping Center

Other

What is the name or address of the property where your vehicle was removed from?*

In great detail answer both, What is the desired outcome of your complaint? Why should that be warranted?*

Did you know that Utah towing companies do not set the impound towing rates & fees rather they are set and regulated by The Department of Transportation?*

Yes

Do you understand that if your complaint is incomplete, incoherent or unjustified, there will no response from any representative?*

Yes

Do you understand that the telephone number 866-895-8487 and any other office lines do not handle customer support related issues?*

Yes

Do you understand that the location where your vehicle was towed to does not handle customer support related issues?*

Yes

Having considered these questions, do you still believe your request is valid and wish to proceed with the submission?*

Yes

Name*

First Name Last Name

Email*

Phone*

Vehicle Make*

Model*

Color*

Year*

Claim Details*

Please Explain in depth what are the details of your claim and how or why you believe they were done by our company.

Upload Photos*

Max. file size: 512 MB.

Please upload the most recent photos you have of your vehicle prior to being towed showing clear signs of no damage. Please include detailed and clear photos that are only relevant to the claim.

Upload Photos*

Max. file size: 512 MB.

Upload Photos*

Max. file size: 512 MB.

Upload Photos*

Max. file size: 512 MB.

Upload Photos*

Max. file size: 512 MB.

Automobile owners in Utah are required to carry liability insurance for any vehicle registered within the State. Please enter your insurance information to prove lawful ownership.

Insurance Company Name*

Date Policy Expires*

Month

Day

Year

Insurance Policy Number?*

Upload Copy of Policy*

Max. file size: 512 MB.

Thanks for taking the time to submit your damage concerns. One of our representatives will be in contact with you shortly to discuss your claim. False claims will be submitted to law enforcement as a report of fraud.

This field is for validation purposes and should be left unchanged.

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